Friday, July 23, 2010

Playing the Body Language Game

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Whether you realize it or not, everyone uses body language in our daily encounters with people. When interviewing for a job, body language becomes the nonverbal cues that we give to the interviewer while communicating. They can, essentially, make or break the interview.

Your resume and cover letter told of your accomplishments, but your body will reveal even more. Following is a short list to help you recognize and avoid the negatives while accentuating the positives:

Nervousness — Whistling, pinching skin, fidgeting, jiggling pocket change, running tongue along front of teeth, clearing throat, hands touching the face or covering part of the face, pulling at skin or ear, running fingers through hair, wringing hands, biting on pens or other objects, twiddling thumbs, biting fingernails

Openness and warmth — Open-lipped smiling, open hands with palms visible, unbuttoning coat upon being seated.

Untrustworthy/Defensive — Frowning, squinting eyes, tight-lipped grin, arms crossed in front of chest, pulling away, chin down, touching nose or face, darting eyes, looking down when speaking, clenched hands, gestures with fist, pointing with fingers, rubbing back of neck, clasping hands behind head while leaning back in the chair.

Confidence — Leaning forward in chair, chin up, putting fingertips of one hand against fingertips of the other hand in “praying,” or “steepling” position, hands joined behind back when standing.

As you can see, there are far more negatives than positives—possibly more than we are consciously aware. This list is given not so that you can artificially adopt the positive body language techniques, but more. If you have a habit of doing any of the above negatives, remove that action from your pattern of behavior before it sends the wrong signal. Concentrate on removing it now so you will not have to think about it during the interview.

And keep in mind the person on the other side of the desk. As you talk with an interviewer, be aware of (although not preoccupied with) their body language and nonverbal cues. Do not try to read more than is actually being communicated, but try to develop a sense of the interviewer’s reception of you.

The most obvious example is the smile connection—when your smile brings about a smile from the interviewer. Do your best to stay connected with your interviewer—both verbally and nonverbally.
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